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Welcome to Fashion Assassins Plustique! Thank you for your interest in our company, website and shop. The protection of your personal information is important to us. Our privacy policy explains which personal information we collect from you via our website, what we use it for, when we delete it and how your data is protected. In addition, we will inform you of the respective legal basis that allows us to process your data. Finally, we will also tell you about your rights in connection with the processing of your data.

Personal information is information that makes it possible to identify a natural person. This includes in particular, your name, date of birth, address, telephone number, e-mail address, but also your IP address. Anonymous data exists if no personal reference to the user can be made.

Data collection
All personal information that we obtain from you via the website will only be processed for the purposes described in more detail below. In particular, Fashion Assassins Plustique collects personal information if:
you have given your consent;
the data is necessary for the fulfilment of a contract / pre-contractual measures;
the data is necessary for the fulfilment of a legal obligation; or
the data is necessary to protect the legitimate interests of our company and business.

Fashion Assassins Plustique processes and stores your personal information only for the period of time required to achieve the respective processing purpose or for as long as a legal retention period (in particular commercial and tax law) exists. Once the purpose has been achieved or the retention period has expired, the corresponding data is routinely deleted.

Data transfers
In certain cases, it is necessary to transmit the processed personal information in the course of data processing. In this respect, there are different recipient bodies and categories of recipient.

If necessary, we transfer your personal information within Fashion Assassins Plustique. Of course, we comply with the associated legal framework and ensure that your data is processed properly. Access to your personal information is only granted to authorised employees who need access to the data due to their job, e.g., to fulfil your order or to contact you in case of queries.

External bodies
Personal information is transferred to the following categories of recipients, in compliance with legal requirements:

Service providers in the context of fulfilment processing.
Shipping service providers, suppliers, payment services
Companies that provide marketing services
Service providers within the scope of communication systems
State authorities and institutions as far as this is required or necessary.

Secure transmission of your data
In order to protect the data stored with us in the best possible way against accidental or intentional manipulation, loss, destruction or access by unauthorized persons, we use appropriate technical and organizational security measures. The security levels are continuously reviewed in cooperation with security experts and adapted to new security standards.

Security of your data
Any information stored is treated as confidential. All information is stored securely and is accessed by authorised personnel only. Fashion Assassins Plustique implements and maintains appropriate technical, security and organisational measures to protect Personal Information against unauthorised or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure.

Links to other providers
Our website also contains - clearly recognizable - links to the websites of other companies. As far as there are links to websites of other providers, we have no influence on their contents. Therefore, no guarantee or liability can be assumed for these contents. The respective provider or operator of the pages is always responsible for the content of these pages. The linked pages were checked for possible legal violations and recognizable infringements at the time of linking. Illegal contents were not recognizable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete indications of a legal violation. Such links will be removed immediately if infringements of the law become known.

Data subject rights
We are happy to inform you below about the rights to which you as the person concerned may be entitled to free of charge.

We will be happy to inform you whether and if so which of your personal information we have and are processing.

If we have stored incorrect personal information, we will of course be happy to correct it.

You can have the processing of your personal information restricted under certain legal conditions. This is the case, for example, if you dispute the accuracy of the data we have.

We will be happy to delete your personal information independently of our deletion management on individual request, provided that this is possible for us for legal reasons.

If you have given us consent for data processing, you can of course revoke this without giving reasons with effect for the future.

Processing of your personal information on our website
a) Log files
As mentioned above, we want to provide you with an optimal user experience in our online shop and with our advertisements, which is tailored to your individual needs. To this end, we work together with various service providers and technology providers and use cookies and tracking methods.

The following data is collected anonymously for the purpose of demand-oriented design and optimization of this website:

Information on the device used (e.g., operating system, browser, screen resolution, language set.
Information on pages viewed during the website visit (e.g., category or product detail pages)
Information within the ordering process (e.g., order number, delivery and payment method, shipping and/or billing address)
Information on access data (e.g., entry via email newsletters, other websites or online advertising measures).

The scope of the stored and processed data is limited purely to the performance of statistical evaluations. Your IP address is made unrecognizable immediately after receipt, which means that it is not possible to assign usage profiles to IP addresses.

The collection of the data is necessary from a technical point of view in order to continuously optimize the functions as well as the presentation of our website on different devices, operating systems and browsers and to be able to make our offer more interesting for you as a user and is therefore based on the legitimate interest. The data collected will be stored for a period of 5 years and will not be transferred to third countries.

b) Cookies
We use cookies and similar technologies on our website. Cookies are small text files that are stored by your browser when you visit a website. This identifies the browser you are using and can be recognised by our web server. We use so-called "session cookies", which are deleted again when the browser session is closed. Other cookies ("persistent cookies") are automatically deleted after a specified period of time, which may differ depending on the cookie.

The use of cookies is partly technically necessary for the operation of our website. We also use cookies and comparable technologies to measure analytics about the reach of our website and to analyze the use of our website.

Shopping in the online shop
In our online shop we offer you two options for purchase processing:

Creation of a customer account
Placing an order as a guest

For both registration options, the data required for order and payment processing and fraud prevention are requested, marked as mandatory fields:

Name, street, postcode, city, date of birth and e-mail address.
if the delivery address is different, the name, street, zip code and town are requested separately.
In addition, the user's IP address, the date and time of registration are stored (technical background data).

a) Creation of a customer account
If you decide to register in our shop, you have the advantage that you can view your order history and manage your master data, and your specified data will be stored for future order transactions.

Once you have completed the registration process, your data is stored with us for use in the protected customer area. The online shop naturally offers you the possibility to make changes to your master data and to use the "My Account" function.

You can of course revoke your consent to the use of your account, your customer account in the shop will then be deactivated.

Please note: Your password will be stored in encrypted form. Employees of our company cannot read this password. Therefore, they cannot give you any information if you have forgotten your password. In this case, please use the "Forgotten password" function, which will send you an automatically generated new password by e-mail. No member of staff is authorised to ask you for your password by telephone or in writing. Therefore, please never give your password if you receive such requests.

b) Carrying out a guest order
If you decide to place a guest order in our shop, no customer account will be created in our shop. If you place another order, you will have to enter your data again for order processing.

Furthermore, the data processing procedures described under the heading "Tracking measures and cookies" apply. Of course, you have the described contact options and data subject rights at your disposal.

c) Payment systems
In our online shop you can choose between different payment methods. For this purpose, the respective payment-relevant data is collected in order to be able to carry out your order and payment processing. In addition, your IP address is processed due to technical necessity and for legal protection.

Certain personal information, see mandatory data, are required for the fulfilment of the contract. Without this data, we will unfortunately have to refuse to conclude the contract, as we will then not be able to carry it out. The data will be transmitted accordingly to our payment service providers for payment processing. The payment systems we use SSL encryption to protect the transmission of your data.

Payment data is collected during the ordering process. For orders on our site, you have the possibility to choose between different payment methods. For each of the payment methods, the relevant payment service provider stores personal information on behalf of us. The transfer of data for payment processing as well as for fraud prevention and detection is based on our legitimate interest as well as for the fulfilment of the contractual relationship.

d) Data transfer to shipping service providers
In order to fulfil the contract with you, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

If you have given us your express consent to do so during or after your order, we will pass on your e-mail address to the selected shipping service provider so that the shipping service provider can contact you before delivery for the purpose of delivery notification or coordination.

Third Party Recipients
In order to be able to process your order satisfactorily, we may have to pass on your personal information to third party recipients. Third party recipients may be our suppliers, service partners and our trading partners as described in this policy or for the enforcement of a lawful order issued for example by a court, the police, or a regulatory authority.

Disclosure of your information
We may disclose your Personal Information to third parties:
for the purposes of providing products or services that you request from us, fulfilling our obligations arising from any contracts entered into between you and us, processing payments in connection therewith or otherwise in connection with your use of our Platform;
where a third party claims that any content posted or uploaded by you to our Platform constitutes a violation of their rights under applicable law, in which case we may disclose your identity to that third party;
in the event that we sell or buy any business or assets, in which case we may disclose your Personal Information to the prospective seller or buyer of such business or assets; or
if we or substantially all of our shares or assets are acquired by a third party, in which case Personal Information held by us about our customers will be one of the transferred assets.

We may also disclose your Personal Information to a governmental or regulatory body, law enforcement, or other authorities, in order to enforce our terms of use for the Platform, to cooperate with any direction, request or order from such parties or to report any suspected unlawful activity.

Tracking, Analytics and Hosting
a) Shopify Statistics
We use the Shopify Statistics feature on our website. This allows us to measure the reach of our website and provides us with statistical analysis of visitor behavior on our website. The data is processed on servers of Shopify, which we have commissioned with the processing. The legal basis for the data processing in connection with the Shopify statistics function is our legitimate interest in the analysis of user behavior on our website and the possible design according to requirements. You can object to this processing at any time in the cookie settings.

b) Shopify Analytics
We use Shopify Analytics, a web analytics service provided by Shopify, on our website. Shopify Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by these cookies, such as the time, place and frequency of your web site visit, including your IP address, is transmitted to Shopify and stored there. In this case, your IP address will already be shortened by Shopify and thus anonymized.

Shopify will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Shopify may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Shopify's behalf.

Shopify will not, according to its own information, associate your IP address with any other data held by Shopify. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website.

c) Hosting
As part of processing on our behalf, a third-party provider provides hosting and web site display services for us. All data collected in the course of using this web site or in forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place within the framework explained here.

We use the store system of the service provider Shopify International Limited ("Shopify"), for the purpose of hosting and displaying the online store on the basis of processing on our behalf. All data collected on our website is processed on Shopify's servers. As part of Shopify's services, data may also be transferred to Shopify Inc, 150 Elgin St, Ottawa, ON K2P 1L4, Canada, Shopify Data Processing (USA) Inc, Shopify Payments (USA) Inc or Shopify (USA) Inc as part of further processing on our behalf. In the event that data is transferred to Shopify Inc. in Canada, the appropriate level of data protection is guaranteed. Further processing on servers other than the aforementioned of Shopify will only take place within the framework communicated below.

On our website, you can subscribe to our newsletter. In principle, our newsletter can only be received by the data subject if he or she registers for the newsletter mailing. For legal reasons, a confirmation email is sent to the email address entered by a data subject for the first time for the newsletter dispatch using the double opt-in procedure. This confirmation e-mail serves to verify whether the owner of the e-mail address as the data subject has authorised the receipt of the newsletter.

When registering for the newsletter, we also store the IP address of the device used by the data subject at the time of registration as well as the date and time of registration, which is assigned by the Internet service provider (ISP). The collection of this data is necessary in order to be able to trace the (possible) misuse of the e-mail address of a data subject at a later date and therefore serves our legal protection.

The personal information collected in the context of a registration for the newsletter is used exclusively for sending our newsletter. Furthermore, subscribers to the newsletter could be informed by e-mail if this is necessary for the operation of the newsletter service or a related registration, as could be the case in the event of changes to the newsletter offer or changes to the technical circumstances.

The processing of your e-mail address is thus based exclusively on your consent. You can revoke this consent at any time. An informal communication by e-mail to us is sufficient for this purpose. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

Contact options
We process and store the personal information provided in the contact enquiry solely for the purpose of processing and responding to your enquiry and contacting you.

If you write to us via e-mail or use the contact form, we will process the data you provide to respond to you and answer your questions and requests. In doing so, the principle of data economy and data avoidance is observed in that you only have to provide the data that we absolutely need from you in order to contact you. These are usually your first and last name, your e-mail address, the topic selection and the message field itself. In addition, your IP address is processed out of technical necessity and for legal protection.

Social media
We maintain presences in the "social media". Insofar as we have control over the processing of your data, we ensure that they comply with applicable data protection regulations. However, you use these platforms and their functions on your own responsibility. This applies in particular to the use of the interactive functions (e.g., commenting, sharing, rating). We maintain our social media profiles in order to communicate with visitors to these profiles es and to inform them about our offers in this way.

In addition, we collect data for statistical purposes in order to be able to further develop and optimize the content and to make our offer more attractive. The data required for this purpose (e.g., total number of page views, page activities and data provided by visitors, interactions) are processed and made available by the social networks. We have no influence on the generation and presentation of this data.

In addition, your personal information is used by the providers of the social media, but also by us for market research, communication and advertising purposes. It is possible, for example, that usage profiles are created based on your usage behavior and the resulting interests. This allows, among other things, advertisements to be placed within and outside the platforms that presumably correspond to your interests. Cookies are usually stored on your computer for this purpose. Independently of this, data that is not directly collected from your end devices may also be stored in your usage profiles. The storage and analysis also takes place across devices; this applies in particular, but not exclusively, if you are registered as a member and logged in to the respective platforms. We do not collect or process any other personal information. Since we do not have complete access to your personal information, you should contact the providers of the social media directly if you wish to assert your rights, as they each have access to the personal information of their users and can take appropriate measures and provide information.

By providing your Personal Information to us, you consent to the collection, use and disclosure of your Data by us for the purposes set out in this privacy policy.

Where any Personal Information relates to a third party, you represent and warrant that the Personal Information is up-to-date, complete, and accurate and that you have obtained the third party’s prior consent for our collection, use and disclosure of their Personal Information for the Purposes. You agree that you shall promptly provide us with written evidence of such consent upon demand by us.

Each use of our services by you shall constitute a fresh agreement for us to collect, use and disclose the Personal Information in accordance with this privacy policy.

You may withdraw your consent and request us to stop using and/or disclosing your Personal Information for any or all of the Purposes by submitting your request to us in writing. Should you withdraw your consent to the collection, use or disclosure of your Personal Information, it may impact our ability to proceed with your transactions, agreements or interactions with us. Prior to you exercising your choice to withdraw your consent, we will inform you of the consequences of the withdrawal of your consent. Please note that your withdrawal of consent will not prevent us from exercising our legal rights (including any remedies) or undertaking any steps as we may be entitled to at law.

Storage and retention
Your personal information will be stored by us only for as long as is necessary to achieve the purposes for which the data was collected or - if statutory retention periods exist that go beyond this point and for the duration of the legally prescribed retention period. We then delete your personal information. Only in a few exceptional cases is your data be stored beyond this period, e.g., if storage is necessary in connection with the enforcement of and defense against legal claims against us.

Fashion Assassins Plustique is entitled to process your personal information insofar as this is necessary to fulfil legal obligations. For this purpose, Fashion Assassins Plustique may transfer this data in particular to authorities, law enforcement agencies and courts. In this case, the transfer of your data is required for compliance with a legal obligation to which we are subject. Fashion Assassins Plustique is further entitled to process personal information if and to the extent necessary to detect or prevent misuse of this website or to enforce claims of Fashion Assassins Plustique, its employees or users, whereby the data processing in these cases is necessary to protect these aforementioned legitimate interests.

Personal information and children
Our services are aimed at people aged 18 and over. We will not knowingly collect, use or disclose personal information from minors under the age of 18 without first obtaining consent from a legal guardian through direct offline contact.

This Policy and our commitment to protecting the privacy of your personal information can result in changes to this Policy. Please regularly review this Policy to keep up to date with any changes.

Queries and Complaints
Any comments or queries on this policy should be directed to us. If you believe that we have not complied with this policy or acted otherwise than in accordance with data protection law, then you should notify us.