Thank you for shopping with us at Fashion Assassins Plustique. We are committed to providing our customers with high quality styles and great customer service. However, if for any reason you aren’t happy with your purchase you may return it to us within 5 days of the delivery (or pick up) date. No exceptions will be made for returns past the return date. Fashion Assassins Plustique does not offer refunds, all accepted returns will be refunded in the form of store credit for future purchases.
All returns MUST be initiated through our return center which can be accessed here. Please include your Request Number which will be provided to you through the return center. Failure to include your Request Number may result in the delay of your return.
All merchandise returned must be unworn, unwashed, and still have the original tags attached. Items must be in original condition. No clearance/sale items, promotional sale, bodysuits or swimwear will be accepted.
The following items are excluded and cannot be returned:
- Free gifts or promotional items
- Orders paid with store credit
- Items marked as FINAL SALE or SALE
- Worn items
- Items with scents, deodorant, and signs of wear
- Items damaged during try on
- Shipping fees
ITEMS PURCHASED WITH STORE CREDIT ARE FINAL SALE!
Please note that original shipping fees are non-refundable and return shipping costs are the customer's responsibility. Return shipping fee is the responsibility of the customer. We do not provide return shipping labels.
Please ensure that you send all return packages with a traceable, insured service that provides you with proof of postage/tracking, as we cannot take responsibility for items lost or damaged in transit. Please allow up to 3-5 days from the time we receive your return for it to be processed.
In the event of an unauthorized return, Fashion Assassins Plustique reserves the right to apply a 50% restocking fee for bodysuits, swimsuits, undergarments, or final sale items.
- Store Credit can only be used online at our website: www.shopfashionassassins.com
- Store Credit is Non-Transferrable.
- Store Credit will be processed within 3-5 days of receipt of the item.
- Store Credit expire 1 year of date when it was emailed.
Fashion Assassins Plustique reserves the right to refuse returns. In the event we are unable to process your return due to the return not meeting our return policy, your package will be returned to the sender. Return shipping costs are the responsibility of the customer.
If your item is damaged upon receipt please reach out to us through email at firstname.lastname@example.org and we will gladly fix the problem as soon as possible. Please contact us within 3 days of receiving your package, otherwise we will not be able to accommodate your request.
Still have questions? Email us at email@example.com with your full name, order number and we will get back to you shortly.
By making a purchase on www.shopfashionassassins.com you agree to this return policy.